Privacy Policy

1. Introduction

CyberStream Technology Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request information about our services
• Subscribe to our communications
• Engage with our lead generation services

This information may include:

• Name and contact information (email, phone, address)
• Company information and job title
• Business requirements and preferences
• Communication history and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2.3 Third-Party Data

For our lead generation services, we may collect publicly available information from:

• Social media platforms
• Professional networking sites
• Public business directories
• Other legitimate data sources

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Communicating with you about our services
• Processing and fulfilling service requests
• Analyzing and optimizing our service performance
• Ensuring compliance with legal obligations
• Protecting against fraud and security threats
• Marketing our services (with your consent)

4. Information Sharing and Disclosure

4.1 Service Delivery

We may share information with our clients as part of our lead generation services, but only qualified leads that meet agreed-upon criteria.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Data processing and analytics
• Technology infrastructure
• Customer support
• Marketing and communications

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate potential violations

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Factors affecting retention periods include:

• The nature of the information
• Legal and regulatory requirements
• Business operational needs
• User preferences and consent

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

13. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful bases for processing include:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal compliance where required